Terms and conditions
Terms and Conditions & Requirements
We want your experience with Eurodriver to be fun and hassle-free, however, for everyone’s benefit, there are some terms and conditions that apply. Please read carefully as you will sign to say that you have read and understood these Terms and Conditions when you pick up the motorcycle.
We deliver to the following locations:
Motorbike rental: Heraklion International Airport – Chania International airport
Motorbike rental: Heraklion City- Amoudara –Karteros
Motorbike rental: Agios Nikolaos -Elounda -Istron-Milatos
Motorbike rental: Rethymnon – Bali- Platanias – Fodele -Panormo- Skaleta – Stavromenos -Sfakaki -Adele -Gerani
Motorbike rental: South Crete – Plakias -Agia Galini – Matala -Ierapetra -Makry Gialos –
Motorbike rental: Stalis -Hersonisos – Analipsi – Anissaras -Gouves -Kokkini Hani -Malia -Sissi
Motorbike rental: Chania City – Agia Marina -Platanias-Georgioupolis-Kavros-Kalyves
Motorbike rental: Eastrern Crete- Sitia- Sitia Airport
Requirements for a Motorcycle Rental
Renter must have a current and appropriate driver's license.
For Motorcycle types up to 125 cc Must have at least one licensed year of experience, Renter must be at least 18 years old Either European A1, A2 or A license is required. Visitors outside of the EU must provide both a national and International license.
For Motorcycle types over 125 cc and up to 48hp: Renter must have at least one licensed year of experience, and be at least 21 years old A2 or A license required.
For Motorcycles types over 48hp: Minimum requirement at least one licensed year of experience category A license. International motorcycle license required for non-EU residents
We do not accept in any case, provisional licenses, learner permits, or temporary licenses.
Every customer will receive an orientation to the motorcycle they have selected to rent. The client orientation will cover all aspects of safe motorcycle operation, the clients’ maintenance responsibilities, local laws.
Eurodriver reserves the right to substitute the motorcycle confirmed to a rental customer. In the unlikelihood that we are unable to provide confirmed motorcycle, a similar or better model will be provided to the customer.
Fuel costs are the client’s responsibility. Your vehicle will be delivered with a certain amount of fuel and you will have to return it with the same amount. Eurodriver claims no responsibility for motorcycle fuel variations, consumption and mileage.
Rental Rates -
All rates may vary by season -Discount rates are subject to blackout dates and availability. – Advertised rates are subject to change without notice.
Cancellations Related to Covid 19 travel bans
If you are forced to cancel as a result of Covid 19 lockdowns or travel restrictions that are officially imposed by governments, we will refund your reservation deposit in full if you notify us 48 hours before rental. You must contact us in writing via email at firstname.lastname@example.org
If your airline cancels your flight, without an official government travel restrictions in place, Eurodriver reserves the right not to issue a full refund.
Refunds and Cancellations Policy
For any other reason, In case you need to cancel your reservation, you must contact us via email at email@example.com Cancellations or changes by telephone will not be accepted.
Cancellations after the Final Booking Confirmation are subject to a €50 administration fee.
On group bookings or while renting more than one vehicle, a €50 administration fee is for each vehicle.
Cancellations made 15 days or more in advance of the rental start date.
100% deposit refund (minus the administration fee).
Or 100% credited deposit towards future bookings with Eurodriver without 50€ administration fee. (credit must be used within the following 30months of original reservation.)
Cancellations made between 14 days and 48 hours of the rental start date.
100% credited deposit towards future bookings with Eurodriver with a 50€ administration fee. (credit must be used within the following 30months of the original reservation.)
Cancellation requests made within 48 hours of the rental start date.
No refund of the deposit amount or credit.
No Refunds of the Deposit amount or credit towards future bookings.
Cancellations after rental start date
- No refunds on early returns.
If you are already enjoying your Eurodriver rental vehicle and would like to keep it longer, please remember to notify us. You need our permission before you can extend your rental, we will do everything that we can to accommodate you, however, we have the right to deny permission in case the vehicle is already reserved for someone else.
Late returns Minimum charge one day rental for returns 30 minutes plus later than arranged time.
Rental days lost due to bad weather, illness, or personal issues are non-refundable.
What is Included in the Price
Insurance: Collision damage waiver CDW (full insurance), with 300 Euro insurance initial excess for vehicle sizes (100cc to 150cc).
Collision damage waiver CDW (full insurance), with 500 Euro insurance initial excess ( *Most Motorbikes up to 650cc)
[ YAMAHA XT660R - XT660R ADVENTURE - XT660Z TENERE - BMW G650GS - F650GS - KAWASAKI VERSYS 300X - KTM 390 ADVENTURE - 250 ADVENTURE - HONDA CB500X - CRF250L - CRF300L - ROYAL ENFIELD HIMALAYAN ]
Collision damage waiver CDW (full insurance), with 900 Euro insurance initial excess (* Most Motorbikes over 650cc to 850cc and All Buggies, )
[Suzuki V-STROM 650 - V-STROM 650 XT - APRILIA TUAREG 660 - YAMAHA 700 TENERE - Moto Morini X-Cape 650, MOTO GUZZI V85TT - BMW F700GS - F800GS -F750GS - F850GS]
Collision damage waiver CDW (full insurance), with 1700 Euro insurance initial excess (Motorbikes over 850cc ).
[HONDA CRF1100L AFRICA TWIN - BMW R1250GS]
*Some models may fall out of these categories, we will inform you after you have made your vehicle selection or upon request.
Theft waiver: Theft insurance, for the Motorcycle without excess all vehicles
Road assistance all over Crete and break down service.
Unlimited mileage - Free kilometers
Taxes: VAT 24% and local taxes.
Extras Included in the price on request.
Topcase: request If needed
Luggage rack: All the Motorcycles are equipped with a Luggage rack
Helmets ( please request with size if needed)
There is a 3-day minimum rental required on Online motorcycle Rentals (min. 5 Days on Specific Areas outside the Main destination)
Rental is from the pick-up time until the drop-off time as stated on the rental agreement and as confirmed in our confirmation mail. Late returns will be charged an additional day's rental.
Helmets, We have mainly open-faced with visors /no visors, (free of charge) Full face helmets and flip-up helmets Available. We encourage you to bring your own helmet for comfort and style.
Additional Driver 1) One additional licensed driver is permitted on motorcycle rental contract, 5 euro /Day additional charge applies.
The minimum age for an additional driver is 21 with a valid motorcycle license There is no extra-driver charge for spouses at no extra cost.
Use of vehicle
The vehicle must be used for regular driving purposes, according to the road regulation, State, and law, eg recreational travel. It is forbidden to use the vehicle for competitions, transferring of people for profit, extreme driving, drink driving or driving under the influence of alcohol or Drugs, Extreme off-roading, or stunts and illegal street races. Only the named driver is insured to operate our vehicle. The unauthorized driver of our vehicles by friends, or through sub-leasing will result in prosecution. Any damage caused by an unauthorized driver is totally the responsibility of the renter. (Registered driver)
Any traffic violations concurred during the rental period are the renter's responsibility.
Damages caused by drinking and driving or the influence of narcotics is not covered by any insurance.
Some of our vehicles are dual sports and are suitable for light off-road use on hard-packed dirt roads.
Acceptable are good roads condition without asphalt, on condition that they are not off-grid and are featured on Road Maps. All though we expect our Clients to drive occasionally on unsealed Roads, the Roads must be wide/smooth enough for a Recovery Truck, or Ambulance to reach you in case of emergency or accident. We cannot offer a recovery service in any other situation.
Riding is not authorized: On Single Tracks, Trails, Cross-Country, Private Property, Footpaths, Forest, Crossing Rivers, Beaches, Rocky Terrain, or Nature Reserves/ Protected areas.
Drive only on land where you have the permission of the landowner or are sure that you are not on private property.
Drive only where we can find you if something goes wrong. (documented on maps)
*Any costs of recovering a vehicle, and from damages to the vehicle as a result of driving on unsuitable roads are the renter's responsibility and not covered by our insurance.
None of our bikes are suitable for enduro or motocross driving. Damages as a result of stunts, excessive off-road damages by large rocks, sand water are not covered by any insurance.
HELMETS ARE REQUIRED BY LAW. THE CURRENT TRAFFIC FINE IN GREECE IS 300 EURO.
Accidents and faults
Accidents and damages must be reported immediately. (We do not take any responsibility for a renter continuing driving on an unassessed vehicle after an accident. Mechanical alterations, adjustments, adaptations to the vehicle are not authorized by anyone other than a Eurodriver Mechanic. In case of mechanical failure, contact us (30) 6937459267 immediately.
It is the renter's responsibility to report any mechanical faults or failures on the vehicle at the time of discovery. Failure to do so will result in possible additional charges, especially if further damage occurs as a result of the renter's continual use. We strictly do not offer refunds as a result of mechanical failure. It is the renter's responsibility to report failure, our responsibility to either repair the vehicle in a timely manner or replace the vehicle when required.
Accidents involving 3rd parties must be reported immediately. It will be necessary to wait for insurance parties/authorities to arrive.
Theft of a vehicle is covered by our insurance. It is the responsibility of the renter, to lock and secure the vehicle and to park it in a well lit secure area. You will be required to make a police report. You must have the key to the vehicle. The theft of a vehicle must be reported on discovery.
We do not offer personal accident insurance. This is the renter's responsibility to take out appropriate personal accident cover which includes coverage for motorcycle rental.
A security deposit is accepted via valid credit card or Cash.
6. Geographic Area Restrictions The vehicle can be driven all over Crete. Shipping or Transportation outside of Crete Island, to other islands and the mainland, is not allowed, Without written authorization from Eurodriver.